For self-pay patients we have a simple, fixed pricing system. Our fees do not change based on the clinic you are seen at or whether your appointments are face to face or virtual. Our standard appointment time slots have been increased from 20mins to 30mins during the Coronavirus pandemic in order to allow for social distancing in clinic rooms. Your appointment fee is not based on time so if your appointment finishes before 30 mins, or takes longer than 30 mins your appointment fee is the same.
Our appointment fees are:
£250 for new appointments
£150 for follow-up appointments
£100 for steroid injections (please note each clinic will charge separately for drug costs)
Face-to-face appointment fees are paid in clinic by credit card, debit card, apple pay or google pay. Virtual appointment fees are paid online in advance by credit or debit card.
What do appointment fees cover?
Your appointment fee covers the cost of the appointment time and surgical opinion, but it also covers the admin that is required to arrange your appointments, and provide support to you as we help you navigate the healthcare system. Your fees also cover software costs required to help deliver your care while keeping your data safe. Hospitals also charge us a room fee for face-to-face appointments so the appointment fees also cover this charge. We do not pass on additional card transaction costs to our patients so these are all covered by your appointment fee. We do not charge for prescriptions or sick notes.
What do appointment fees not cover?
Your appointment fee does not cover any investigations such as x-rays, MRI scans, CT scans, blood investigations, nerve conduction studies etc. Each hospital or clinic will have separate costs for these. Your appointment fee does not cover the cost of casts, splints, slings or any medications that form part of steroid injections; each hospital or clinic will have separate costs for these items. We do not charge for drug prescriptions or sick notes, however pharmacies will have charges for any medications dispensed.